Privacy and Cookie

Rights and Requests

Customer Surveys and Focus Groups

What Personal Information do we collect about you and where do we collect it from?

We collect your Personal Information directly from you when you choose to take part in a Market Research Survey or Focus Group. This information will include your contact details, demographic information such as age, gender, behavioural insight such as receipt information, your order ID if you shopped online and your views and opinions in relation to goods and services.

Sometimes, we will ask for your consent to submit photos and videos to allow you to voice your opinions on shopping at

How do we use your Personal Information?

We use your Personal Information to run the surveys and focus groups via online questionnaires, in person interviews, phone interviews and complete any follow up as agreed. If you sit on a regular panel, we may use your information to update our records with your consent.

We will use your information to invite you to take part in survey and focus group activities and to ask for further details around your answers. In some cases, we may offer an incentive or enter you into a prize draw for participating, and will use your information to provide the incentive or run the prize draw.

The Personal Information we gather is used to generate market research and insight into specific topics of interest Amyris Plants Oil have. For example, we may wish to gather customer feedback on the product availability on In most cases we do not need responses at an individual level; therefore, the reports received by Amyris Plants are aggregated or grouped. In some cases, we will receive information at an individual level, however this information will then be anonymised so you cannot be individually identified from it.


Why are we allowed to use your Personal Information?

Our legal basis for this processing is your ‘consent’. You have the ability to withdraw consent at any time, simply contact us via the Contact Us page.

Who do we share it with?

We only share your Personal Information with trusted third party partners who help provide surveys and focus groups on our behalf. They only use your information for this purpose, and neither our partners or Amyris Plants Oil will ever sell your Personal Information.

If you would like to know which partners your Personal Information is shared with for specific surveys or focus groups, please contact us via the Contact Us page.

Where is my Personal Information kept, processed and accessed from?

All your Personal Information is processed securely within the European Economic Area (EEA) by both Amyris Plants Oil and our trusted partners.

How long do we keep your Personal Information?

We retain your Personal Information for three years after you have provided it to us, at which point it will be securely deleted.

What are my Privacy Rights?

Simply click on the Rights and Requests tab above to find out about your rights and how to exercise them.

Last updated: 22/4/2020